A system for remote monitoring and management of the water-supply and sewerage network

The key benefit of implementing the Smart Aqua system is an increased level of utility sales data capture and the company’s revenues. Other benefits observed after the system implementation:

  • Increased level of consumption data capture
  • Immediate response to the network’s measurement and system alarms
  • Reduced flow losses
  • Reduced direct and indirect costs of the company
  • Improved image of the company in terms of innovation and technology
  • Improved quality of the customer service through better management and focus on the quality of the product sold
  • View of the end users’ profiles
  • Network inventory: geolocation and passporting
  • The volume of consumption data capture made realistic by eliminating visual readings and readings declared by the end users

Market advantage


Smart Aqua

Smart Aqua is a system solution for remote monitoring and management of a water-supply network. It captures, aggregates and analyses data and uses programming according to hydraulic and GIS models in order to ensure fully realistic automatic network control. Smart Aqua offers the possibility to fully manage the needs of both large and small end users, and at the same time to control the production and change. The system supports all customer/end user service processes with intuitive and friendly Customer Panel and e-Invoice modules.

Main Smart Aqua features

  • remote reading/monitoring
  • customer service
  • geolocation
  • GIS network inventory
  • passporting
  • network modelling
  • analysis plus management
  • automation



  • Centralized, direct reading in real time
  • Direct centralized communication between the measuring devices
  • No human factor


  • Full overview in all web browsers
  • Cloud computing technology
  • Remote view of the system on all mobile devices


  • Impersonal retrieval of meter data via the GSM network
  • An application for remote data capture and analysis
  • Ready infrastructure for the transfer of data (operators’ combined network)


  • Instant online access to up-to-date (no more than 48 hours old) readings of all measuring devices in the system
  • Real-time availability of alarm information – the possibility to respond to alarms within 90 seconds of an incident


  • Possible expansion of the system with new functional modules such as: e-invoice, maintenance module etc
  • An easily expandable system
  • You only buy the modules you need


  • High-quality data transfer
  • A selection of measuring devices from the best Polish and foreign manufacturers
  • No visual readings or readings declared by the end users



As the manufacturer of top-quality specialist electronic equipment for machine-to-machine data transfer, data reading systems, automatic systems and monitoring of equipment status, we ensure the highest level of quality of measuring and communication devices.

With our large range of products and proprietary technical solutions, we are able to ensure flexibility in tailoring each device to the Customer’s individual needs.

Both our hardware and software are based on innovative technology solutions and manufactured in Poland. In order to ensure the highest quality of our products, we employ competent engineering staff. This clearly gives us the best experience and knowledge unavailable to the competition. The devices manufactured by us operate in the tightness class of up to IP 68 and are based on data transmission in the GSM standard.



The financing system is flexible and depends on the average cost of the measuring device, the value of the SM Icom system implementation, and the average assembly and training service value. The cost of the communicator may be spread over 10 years, which means that it can even be purchased for PLN 10. By offering a number of financing options, we are willing to adjust to the company’s expectations. The unit cost for the use of the system may run at PLN 2.5 per month per measuring device, ensuring: network monitoring – 240 readings/month, reading every 3 hours, alarm within 90 seconds.

Purchase of a GSM communicator with a 10-year financing period: even PLN 5.5 including reading per point

Monthly cost of the service: even PLN 2.5 per point


  • No interest rates
  • No additional commissions charged for the financing
  • A low barrier for the introduction of a higher technology
  • An easy installment procedure.


  • Implementation of an income system
  • Complete and detailed data for management purposes
  • Easy analysis and results
  • Improved cash flow in the company


01. What is network control – the Smart Aqua module?

The idea behind network control in the Smart Aqua system is full network automation by direct control on the basis of data retrieved via two-way real-time communications. What makes this possible is an online analysis of the network performance and the actual external conditions. This enables the creation of self-controlled networks with minimum human factor risk involved.

02. What utilities may be managed with Smart Aqua?

Smart Aqua manages water supply and sewerage. We also have specialized smart systems for other utilities: Smart Light and Smart Heat.

03. What requirements must be met in order to be able to implement Smart Aqua?
What requirements must be met in order to be able to implement Smart Aqua?

There are no technology-related requirements concerning the implementation of Smart Aqua. The company should ensure cooperation with regard to the implementation of the customer database, equipment databases and other measures in order to guarantee high quality of the data processed.

04. Who may implement the system?

Smart Aqua is designed for:

  • waterworks
  • homeowner associations, housing cooperatives – water
05. Are you certified for secure data processing?

Smart Cities holds the consents and data security permits required by the Polish Inspector General for the Protection of Personal Data (GIODO). Data is protected by the best-quality protocols known on the Polish and global market.

06. What is the recommended first step of the implementation?

Smart Cities does not prescribe the number of communicators or the water meter type, or the module elements. Here, we give the customer a free hand, depending on the current and future needs and the existing state of affairs at the company.

Feel free to contact one of our representatives.

07. What priorities may be set for Smart Aqua?

The priorities for Smart Aqua are most often set on the basis of the following criteria:

  • validity periods for calibration
  • large end customers
  • reading distances
  • reading difficulty
  • a mix of the above criteria
08. Does Smart Aqua read pressure?

Yes, depending on whether the device is fixed or mobile.

09. Can we read digital transmitters?

Smart Aqua enables readings from other radio points, as well as GSM, at existing points, such as other suppliers’ flow meters. Smart Cities, as a company, integrates all information in Smart Aqua in order to ensure the largest possible volume of information and data for analytical purposes in the system.

Our clients:

Partner’s zone

Contact us

Please contact us for any questions you might have.
We will be happy to answer them in detail.

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Customer Service

ul. Krucza 16/22, 00-526 Warsaw, Poland
+48 22 873 87 25

Smart Cities Sp. z o.o.

ul. Krucza 16/22, 00-526 Warsaw, Poland
Tax ID (NIP) 781 187 76 63
National Court Register No. (KRS) 0000414294

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Biuro Obsługi Klienta

ul. Krucza 16/22, 00-526 Warszawa
+48 22 873 87 25

Smart Cities Sp. z o.o.

ul. Krucza 16/22, 00-526 Warszawa
NIP 781 187 76 63
KRS 0000414294

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Pn-Pt: 9:00 – 17:00